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Store Policy

Customer Care

Here at Blossom and Brew, we understand how important your personal data is. We have and always will be committed to protecting your information, and we do this in compliance with both the Data Protection Act and GDPR.

We will only ever use your data to process your order, to contact you regarding the order and to keep you up to date with useful product information and offers. We simply wish to provide you with the best possible service.

If you want us to keep in touch, we will. If not, that's no problem. If you ever want to unsubscribe - this can be done by simply clicking 'unsubscribe' on any of our emails or via your online Blossom & Brew account under 'edit your details'. Alternatively, you can email us at

We store all your personal data securely, and we won't hang onto your data any longer than needs be.


We don't hide behind complex legal terms so if you have any questions regarding our privacy policy, we have our own data protection officer on site available to answer any queries you may have.

We are here for our customers and will look after your personal data.

Privacy & Safety

How we use your data and why:

Name and contact details of you and recipients.

To deliver your gifts for you - we need this information to complete your order.

To keep in touch - if needs be - with regards to your order, providing you with the best possible service.

To keep you up to date on new ranges, our latest gifts and discounts - unless of course, you choose not to be included on our mailing lists.

To detect and prevent any potential fraudulent activity - this is important to us, as we wish to safeguard your data to the highest possible degree.

To allow you to sign in to your Bunches account via Facebook

Your payment information

To take payment or refund you. We can't uphold our contract with you without this information! However, we do not store your card details. If you choose to store your card details on your online Blossom & Brew account, or you have a current subscription with us, they will be stored with our secure payment provider under contract with ourselves in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

To detect and prevent any potential fraudulent activity.

Your order history

To provide you with the best possible customer care and support - our customer support team need this information to help you with any order queries, complaints and thank-yous!

We also use your order history for our reports to continue to try and provide you with the best products and service.

How you use our website

To improve your overall experience, we use a web analytics function. This records device data i.e. whether you are visiting our site using a computer, phone or tablet; what operating system or browser this employs; as well as device model. It also enables us to see what pages you have visited and where you've clicked, this is performed through the use of cookies. We use this information solely to improve your experience on our website. Please note this information is completely anonymous.​

You are not obliged to provide us with your personal information, however if you don't you may not be able to complete your purchase with us. This may also impact your overall customer experience. But, this is your choice and we will always respect your decision.

Sharing your information

We value your data and would therefore never sell your data to any third party. This includes all information you provide us with. We simply aim to earn your trust and maintain this throughout our consumer-customer relationship. 

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