Frequently asked questions
How long should my flowers last after purchase?
Our flowers can last anywhere up to 2 weeks, depending on the stems...the softer the flower the quicker they will wilt. We only use the highest grade and freshest blooms to ensure quality everytime, as well as conditioning our flowers as soon as they arrive in store. We also provide care advice to our customers along with care cards to ensure you know exactly how to care for your flowers and keep them looking fresh for longer.
How often should I change the water in my bouquet?
We always suggest changing the water at least every 2/3 days to ensure your blooms have a clean fresh water source to drink from; when changing the water empty in the sachet of flower food provided and make sure it has fully dissolved before placing your flowers in the vase. To help keep your water clean we also advise you strip any leaves that may be touching the water, this will prevent the water turning green and the stems becoming slimy!
Which plants are easiest to keep inside?
We have a large selection of house plants in store and we're slightly obsessed! As well as many of them being very easy to care for they are also great for cleansing the air in your home and removing toxins in the atmosphere. Negativity be gone! Visit us in store and we'll help you pick out the right plant baby for your home.
How do you create such gorgeous arrangements every time?
Head on over to one of our Workshops and we'll show you all of our secrets! Promise it's not that hard.
Where do you deliver?
We currently cover all KT postcodes as well as some GU and SW areas. If you are unsure if we cover your desired area please call 0208 397 1732 or email firstname.lastname@example.org and we will advise how to proceed with your order.
Can I request a timed delivery?
We do not specify times for deliveries, with the exception of funeral and wedding orders. Deliveries will be fulfilled anytime from 8AM to 6PM, if you do have any special requirements please contact us and we will do our best to accomodate.
How do I care for my flowers?
When you recieve your flowers they can remain in the packaging for 1-2 days, after this we recommend removing the outer packaging and trimming the stems at an angle one or two inches from the bottom.